Why Work With Us?
Here's what our satisfied customers are saying about us:
We interviewed three realtors from the Naples area to potentially sell my parents home. Mary Ballard drove to the Arlington rehab to meet with my parents. Mary came across as the expert we were looking for. She has close to 40 years experience as a realtor and is a life long resident of Naples. She was an easy pick for us. Mary did all the regular things a realtor does. She gave suggestions on minimizing the countertops and garage. All great suggestions! This is the point where Mary went above and way beyond being just a realtor. My Pops health was deteriorating and we had to move him back to the Northeast in the middle of this sale. Mary met with electricians, inspectors, and contractors to take care of some issues that were brought up at the inspection. Mary also paid out of her pocket (then reimbursed) because the electrician wouldn’t take a credit card over the phone. Mary also brought a forgotten cable box back to Verizon. I can’t say enough wonderful things about Mary. It is my opinion that Mary is an asset to your organization and I would highly recommend her to anyone in the Naples area. Sincerely, Michael Campbell
Phyllis A Tracy, Trustee
04 March 2022, 22:31 PM
She is on her game. She is very responsive and great support for the buyer. She communicates well by phone, text and email and very quickly too!! I can only imagine how great she is with a seller!! If we ever decide to sell....she is our girl!! Moving to SW Florida?....Jessica is your girl!!
Terry Parker Cowen
05 March 2022, 02:02 AM
Quick,, efficient, met my needs.
Margaret T. Adams
23 November 2023, 20:48 PM
Working with David and Judy Hansen was such a pleasure! They went ABOVE & BEYOND our expectations for buying a home. We were incredibly impressed with their representation of our needs and will definitely refer to them for anyone looking for EXCELLENT, professional, hard-working realtors!
Charles M. and Kelly Halderman
01 July 2018, 20:55 PM
Both Lynn and Patrick did an excellent job for me in the sale of my condo -- from the very beginning to the very end. Overall, they operated with the highest level of professionalism. A few key attributes which drive my rating of 5++: very knowledgeable/deep expertise, strong communication skills/highly responsive, excellent problem-solving the whole way through and simply a pleasure to deal with. Very Knowledgeable/Deep Expertise. From the broker selection process all the way through the sale, On the same day, I was interviewing three different individuals. Lynn and Patrick arrived at my home, not only well prepared, with deep knowledge specific to the community my home was in, but also presented both themselves as well as the capabilities of their firm incredibly well. They gave me a great sense of what the process was going to be. There was never a doubt who I would hire. It was the same the whole way -- I asked a question, they had an answer or got it. And, they anticipated a bunch of questions I did not even know to ask. Their expertise shines through -- whether it is in the staging, photos, marketing brochures, promotion, everything was executed beautifully. Finally, with that knowledge comes excellent judgement. As I learned at the end during the negotiation and sale, a lot of judgement is required -- many decisions had to be made quickly and well. They walked me through everything -- providing different alternatives to consider. And, they never pushed me. Strong Communication Skills/Highly Responsive. I do not think that I ever waited more than 30 seconds for one of them to respond to an email or text. This is such a joy. During the sale process, I was 1,300 miles away -- I never would have known it. I got regular updates and never felt removed from what was happening. I have sold/rented homes other times -- Lynn and Patrick are by far the best communicators, even during a down time like right after the hurricane last fall. Excellent Problem-solving. The day that I signed on, they took on all elements of the sales process. Take the example of getting my place ready: some molding was not painted -- they got it painted, the Club membership was still in my mother's name -- they reached out to the Club on my behalf to get it transferred to me. They know the rules of my association better than I do. Or take the example of the sale -- they held my hand through the negotiation acting as my sounding board, I need cabinets shipped, they measure them and send me photos. The important, the small problem, they solved it. Pleasure to Work with: Lynn and Patrick are very warm, energetic and engaging. They make the whole process so easy and painless. In conclusion, I would recommend Lynn and Patrick highly to my friends or colleagues enthusiastically. Thank you!
J. Whitney Stevens
01 July 2018, 22:58 PM
We are sitting in our brand new gorgeous, peaceful, condo in Naples, looking at the sunset over the lake. It was amazing that Karyn knew exactly what we needed and what we were looking for. She went out of her way to work with us from out-of-town. We were able to contact her with all our questions and she responded with expert advice very promptly. We love Karyn and she will be our realtor forever.
Natalie Kennedy
28 April 2016, 18:36 PM
Bill and Stacey were very nice to work with! Their communication with us as the sellers was great and the their results were excellent! Thank you Bill and Stacey!
Janet Brown
25 November 2023, 12:22 PM
Isabelle Wells advised us how to prepare our home for the optimum outcome. We had a solid offer immediately. From listing to closing was eight weeks. Isabell is remarkable to work with.
Keith A Olson
27 November 2023, 17:58 PM
Karyn Samuel was both professional and a delight to work with when selling our Naples beachfront condo. She kept us informed and was completely accessible when we had questions. She provided real time comparables so we could determine an appropriate list price. Our sale closed in record time.
Janet Reasoner
28 April 2016, 18:37 PM
Working with Lynn and Patrick was an absolute joy. They are extremely knowledgable about the Naples market and take the time to really listen and understand what their clients are looking for. We looked at quite a few properties before finding the perfect match, and I always felt they had my best interest at heart throughout the process. They made sure everything was legit and perfect, and the time from offer to close was fast and seamless. A more professional and honest (and fun) team would be hard to find!
Denice Mechelle Hill
03 July 2018, 18:37 PM
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